Milano Jewelry – Terms of Service
Last Updated: October 20, 2025
Welcome to Milano Jewelry (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, in-store services, and communications via phone, email, or SMS. By visiting our website, using our services, or communicating with us, you agree to these terms and conditions.
- Our Services
Milano Jewelry provides fine jewelry sales, custom jewelry design, jewelry repair, and gold buying services at our Newton, MA location. Our team coordinates consultations, repairs, custom orders, and customer service for individuals and businesses.
- SMS Communications
By providing your phone number and opting into SMS, you consent to receive messages from Milano Jewelry related to:
Appointment confirmations and reminders (repairs, consultations, custom orders)
Order updates and pickup notifications
Customer service responses
Billing or payment reminders
Promotions or special offers
Message frequency may vary.
Message and data rates may apply.
We will never sell, rent, or share your SMS consent or personal information with third parties.
- Privacy and Data Use
Your privacy is important to us. Please review our Privacy Policy
to understand how we collect, use, and protect your personal information.
- Payment Terms
All purchases and services must be paid in full according to the payment terms agreed upon at the time of service. We accept various forms of payment, including in-store and online payments via approved platforms.
Unpaid balances may result in delays for service, order processing, or item release.
- Service Limitations
We strive to provide reliable services but cannot guarantee exact completion times in cases of:
Staffing or scheduling issues
Supply or material delays
Incorrect or incomplete customer information
We are not responsible for losses, delays, or issues caused by factors outside our control.
- Liability
Milano Jewelry’s liability for loss or damage is limited to the value of the item or service as required by applicable law. Customers are responsible for providing accurate information and properly caring for items before and after service.
- Modifications
Milano Jewelry reserves the right to modify or update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of any changes.
- Contact Information
If you have questions about these Terms or need assistance, please contact us:
📍 Milano Jewelry
417 Lexington St, Newton, MA 02466
📞 617-447-1916
📧 info@milano-jewelry.com
🌐 https://www.milano-jewelry.com