Last Updated: October 20, 2025
About Milano Jewelry
Milano Jewelry (“we,” “our,” or “us”) is a family-owned jewelry store located at 417 Lexington Street, Newton, MA. We are committed to protecting your privacy and keeping your personal information secure.
This Privacy Policy explains what information we collect, how we use it, and your choices regarding communications from us — including SMS messages.
1. Information We Collect
When you visit our website, make a purchase, or contact us, we may collect:
- Contact Information: Name, phone number, email, or mailing address
- SMS Consent Information: Confirmation that you’ve opted in to receive text messages
- Purchase Details: Order information, service requests, or custom design details
- Website Analytics: IP address, browser type, and browsing behavior to improve our website
We do not sell, rent, or share your personal information with third parties or affiliates.
2. How We Use Your Information
Your information may be used to:
- Process sales, repairs, and custom jewelry requests
- Send appointment reminders and pickup notifications
- Communicate promotional offers or store updates
- Improve customer experience and website functionality
- Comply with legal or regulatory requirements
No SMS consent or personal data will ever be shared with third parties.
3. SMS Messaging Terms
By opting in to receive text messages from Milano Jewelry, you agree to receive messages related to:
- Appointment confirmations or reminders
- Order and service updates
- Promotions and exclusive offers
- Customer service and support
Message frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For help, text HELP or visit https://www.milano-jewelry.com.
4. Your Privacy Rights
You can:
- Opt out of SMS or email messages at any time
- Request access, correction, or deletion of your personal data
- Update your contact preferences
To make a request, email info@milano-jewelry.com or call 617-447-1916.
5. Data Protection
We use secure systems and industry-standard practices to protect your information from unauthorized access or misuse.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
Contact Us
Milano Jewelry
417 Lexington Street, Newton, MA
📞 (617) 447-1916
🌐 https://www.milano-jewelry.com
✉️ info@milano-jewelry.com